Pledge To Customers

At Auto & Tire Super-Service Center, customer satisfaction is our top priority. As part of that customer satisfaction, we make pledge the following to our Customers:

• We promise to offer a written estimate, including the reason for the repair, and no work will be performed without your prior authorization.
• We promise to provide written recommendations for repairs that are explained and based on system failure, improved system performance or preventive maintenance according to accepted industry standards.
• We promise to employ personnel trained in accordance with MAP (Motorist Assurance Program) Standards of Service who are qualified to perform an inspection based on MAP Uniform Inspection and Communication Standards.
• We promise to include a written limited warranty at no charge.
• We promise to provide dispute resolution services at your request should you be dissatisfied with the resolution proposed by one of our locations. The dispute will be submitted to an independent board at no cost to you.